Cortex for AI Startups

Improve agent performance in real workflows with expert human data tailored to your product

Startups are shipping agents into real customer workflows

The challenge is no longer building the agent. It’s ensuring it performs reliably, handles edge cases, and drives measurable outcomes in production

Cortex helps you evaluate, train, and continuously improve your agents using expert human intelligence, so they don’t just work, they hold up under real-world conditions.

The problem

AI systems are rarely built for the demands and variability of real operating conditions

Benchmarks don’t reflect realistic scenarios

Internal testing misses edge cases

Failures are hard to diagnose

Performance degrades as you scale

If your agent can’t handle real-world complexity, it won’t survive real customers. That’s why we work with domain experts to evaluate performance and generate the data needed to make agents reliable.

Our solution

Contextual evaluations built on real workflows

  • Designed around how your customers actually use your agent
  • Covers real decisions, edge cases, and domain-specific scenarios

Expert-driven evaluation and data

  • Domain professionals assess correctness and classify failures
  • High-quality signal you can trust, not synthetic or generic scoring

Clear visibility into failures

  • Shows where your agent succeeds, fails, and why
  • Structured breakdown of reasoning gaps, edge cases, and workflow errors

Direct path to improvement and scale

  • Targeted expert data to fix specific failure modes
  • Continuous evaluation to maintain performance as you ship

Impact

Faster Time to Production

Identify failure modes earlier, improve systems faster, and reduce costly iteration cycles.

Clear Visibility Into AI Performance

Understand where systems fail, why they fail, and what improvements will drive the greatest impact.

Greater Customer Trust

Improve consistency and accuracy in customer-facing and business-critical AI experiences.

Continuous Improvement Over Time

Improve consistency and accuracy in customer-facing and business-critical AI experiences.